Social Relief of Distress (SRD) grants
Only electronic applications are accepted for the COVID-19 Social Relief of Distress award. SASSA personnel and designated volunteers can help you apply if you need it.
From the day it is granted, the Special COVID-19 Social Relief of Distress payment is R350 per month. There will be no back pay for applicants; they will be paid from the month in which they apply.
Applicants must be:
- South African Citizens, Permanent Residents or Refugees registered with Home Affairs;
- Resident within the borders of the Republic of South Africa;
- Above the age of 18;
- Not receiving any income;
- Not receiving any social grant;
- Not receiving any unemployment insurance benefit and does not qualify to receive unemployment insurance benefits;
- Not receiving a stipend from the National Student Financial Aid Scheme;
- Not receiving any other government COVID-19 response support; and
- Not resident in a government funded or subsidised institution.
What information is required:
- Identity Number;
- Name and Surname as captured in the ID (and initials);
- Gender and Disability;
- Banking details – Bank Name and Account Number;
- Contact details – Cell phone number;
- Proof of Residential Address;
SASSA does not require any applicant to scan in supporting documents such as ID, proof of address or bank statements.
By lodging an application, applicants give consent for SASSA to validate the financial and other information against data sources held by government and financial institutions – including SA Revenue Services and banks.
The provision of false information in an effort to qualify for the grant is an offence and will result in prosecution.
How to apply:
Website at https://srd.sassa.gov.za/
WhatsApp line on 082 046 8553 and select sassa
For all other queries applicants may contact SASSA call centre on 0800 60 10 11 or email firstname.lastname@example.org
- No paper based applications will be accepted.
- Payment will be effected through a channel of your choice.
- Citizens without bank accounts can also apply. In this case payment will be effected through a money transfer, once all the necessary validations have been completed.
- Once applications are approved, SASSA will request confirmation of bank account through a secure site – this will also be done electronically.
- Any applicant has the right to request confirmation that this request is from SASSA to protect themselves.
- APPLICATIONS ARE FREE: There is no charge to apply – applicants are cautioned not to buy “application forms” – these are not genuine and will not be processed.
- Applicants are cautioned not to provide their banking details to anyone.
- SASSA will only request banking information once the application has been approved.
- All beneficiaries and applicants should never give their PIN number or the CVV number on the back of the banking card to anyone – not even SASSA.
Change payment preference
- change from one payment method to another
- opt from receiving the grant at the Post Office to a bank account of their choice or vice versa
- move their payments from one bank to another
- choose a cash send option using a cellphone registerd in their name only
The above options will only be open from 3 to 9 August.
Change your payment preference by visiting https://srd.sassa.gov.za
Check the status of your application
Grants will be paid. There is no need to withdraw all the cash at once, or to go to points where large numbers of people congregate to prevent the spread of covid. Once the grant money is in the account, it will remain there, regardless of when it is accessed.
- SASSA call centre 0800 60 10 11
- Call centre available working hours only
- Link to Postbank call centre for SASSA/SAPO card related enquiries.
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