GOVERNMENT PENSIONS ADMINISTRATION AGENCY (GPAA) is looking for candidates to apply for administrative officer for 12 months contract. The successful candidate will get paid the salary of : R261 372 per annum (Level 07), plus 37% in lieu of benefits CENTRE: Bisho.


A recognized three-year tertiary qualification/B Degree/National Diploma in Finance/Accounting (minimum 360 credits) combined with two years of relevant experience in the Finance/Accounting environment, including at least one year of exposure to Unclaimed Benefits and Re-Issues (Tracing). At least six months of supervisory experience is preferred. Computer literacy, which includes a firm grasp of Microsoft Office applications such as Word and Excel. Extensive experience with CIVPEN, Workflow, Portal, and Pekwa will be an asset. English proficiency is required, and the ability to communicate in any of the province’s other official languages (applying for) will be an additional benefit. Individuals presently resident in the Eastern Cape Province may be given precedence, as well as applications targeting the geographical region provided for. Knowledge of Treasury Regulations on Pension Administration; Knowledge of the Public Finance Management Act (PFMA); Knowledge of applicable legislation within the Unclaimed Benefits and Tracing Section; Knowledge of Government Employees 75 Pension Rules and Legislation; Knowledge of Compliance with standard Accounting and relevant procedures. Self-management abilities; problem-solving abilities; analytic thinking abilities; time management abilities; delegation abilities; customer service orientation; ability to communicate at all levels; ability to work accurately and independently; ability to work in a team; ethical behavior, deadline-driven, and initiative.


The incumbent will be accountable for a broad range of responsibilities, including but not limited to the following: Management of stakeholders in a proactive manner: Coordination of contact with the COGTA, DPSA, and Department of Social Development about tracing concerns in the Eastern Cape; Manage the employer departments’ unclaimed benefits listings and tracing efforts in the Eastern Cape; Maintain the list of unclaimed benefits and assist DPSA, COGTA, and Social Development agents (community development workers) in tracing them; Maintain contact with municipalities in the Eastern Cape; Create tracking networks with all external parties, including government agencies. Assist in the tracking and payment of unclaimed and underpaid benefits: Request and download accounts for Unclaimed Benefits to Excel for reconciliation; Ascertain that instances of Unclaimed Benefits are assigned and tracked; Identify difficult situations and collaborate with the Forensic Unit and supervisor to resolve them; Prepare cases for second-level tracing in accordance with established procedures and standards; Supervise the activity of external service providers tasked with the task of locating unclaimed benefits; Ensure that proper recipients are paid; When syndicates are engaged in scamming unclaimed benefits, contact the forensic department; Reduce the expense of locating unclaimed benefits. Assist in the financial administration of funds: Provide correct data for the budget’s compilation; Monitor expenditures against the tracking budget; compile and provide monthly reports to management. Journals are processed and authorized; Execution of work plans Reduce unclaimed benefits to a level that is appropriate in accordance with the yearly performance plan. Ascertain the compiling and reviewing of cases: Reconcile unclaimed benefits accounts and verify their accuracy; Conduct a review of traced cases and make appropriate modifications; compile reports on traced cases; Ensure that the desired objective is met. Supervision of personnel: Distribute tasks according to subordinates’ abilities and capabilities; Manage employee performance; develop, train, and coach employees. Maintain discipline; and communicate changes in the work environment or management choices to subordinates.


Mr Mbongiseni Nkosi may be reached at 012 399 2202 for more information. Ms Sarah Chetty (URS) Tel: 012 811 900 EXAMPLES OF APPLICATIONS: It is important to submit your application by email to with all necessary supporting papers.


During the COVID 19 lockdown phases, the following disclaimer applies: Take notice of the revised requirements for a new Z83, which will become effective on 1 January 2021 according to the DPSA rules. (Details in the footer). In the subject line of the email, provide the reference number. Certification of all supporting documentation will be required of selected applicants only during the COVID-19 pandemic’s challenges. Interviews will/may be performed virtually, as determined by each selected candidate. The candidate should be equipped with the appropriate data and equipment. Correspondence will be limited to the applicants who have been short-listed. If you have not heard from us within six (6) months after the advertisement’s closing date, please assume that your application was unsuccessful. The goal of this position is to help in locating claimants in order to facilitate the processing of unclaimed and underpaid GPAA rewards. Administrative Officer post on a 12-month contract basis: Tracing services are now accessible at the GPAA’s Eastern Cape Regional Office in Bisho.

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